Justine is a Brazilian who’s been living in the US for the past ten years. She’s just started a new challenging job. She is leading a Team in India. Their job is to make transcripts of the doctor’s records. A job that requires precision and on-time delivery of transcripts. Justine’s biggest challenge is to keep the Team motivated to do the job as requested by the clients. I was curious about it. I wanted to know her impressions about her professional experience so far, mainly in terms of cultural aspects. Considering the American way of doing business is totally different from the Indian way, does a Brazilian have an advantage in dealing with people in India as we come from developing countries? Can we understand each other better in this professional world? Are there cultural barriers?
Listen to what Justine had to say about leading the Team in India and her funny story about a baby’s name.
This recording was part of my assignment, recording a two-way telephony call, for the Webcastacademy, as well as part of my collection of resources for a future project, BrazilBridges. Hope you enjoy the chat.
What are your own views on the topic? How can American enterprises deal with the cultural professional shock of doing business in countries that have a totally different cultural background that influences the way they do business?
Impressive!
Justine has the WiA spirit! Such a great example. Cultural awareness is very important. You are indeed making the difference.
BTW, have you seen this movie: NameSake http://www.foxsearchlight.com/thenamesake/ ?
It is an Indian movie that I watched some time ago. I just loved it!
Dear Cris,
Justine could certainly be a Webhead! I haven’t seen this movie, but was very interested in it. Will look for it and tell Justine about it.
Thanks for the feedback!
Beijos,
Carla
Carla, I can’t wait for your show to start up. When I was in Atlanta I had Brazilan bar-b-que food at a local resturant. It was very good and now Iknow why you miss Brazilan food, it was so yummy. No Brigadaros, though.
I loved this interview, very nice.
Carla, you can’t fool us. We can tell that whole thing was really you playing the part of ‘your sister’. You should have at least tried to make Justine’s voice sound a little different from yours. You probably just grabbed that photo of someone who looked like you from flickr
You two must have had lots of fun fooling boyfriends and relatives on the phone. In any event, very interesting discussion. Justine sounds like she’d be an excellent host for a ‘Multiculturalism in the Business World’ webcast. Class of 2.3, Ms. Justine?